Monday, September 28, 2009

Elements of the Principal-Agent Relationship

I’m on the advisory board of the Institute for Luxury Home Marketing, which in turn has a relationship with the Luxury Institute, which gives me access to the LI’s Wealth Report 9 times a year.

An article in this month’s issue was a great reminder. The managing director of the Bessemer Trust discussed five elements of a great principal-agent relationship:

1. Put the clients’ interests first.
2. Understand the clients’ total situation.
3. Be honest and transparent.
4. Deliver truly proactive client service.
5. Maintain absolute confidentiality.

A great list I aspire to!

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